Customer Experience & Sales Associate ✨ (Makati)

📍 Makati City | Full-Time | On-Site

Pristine Paradigm is expanding, and we're looking for a Customer Experience & Sales Associate to join our team as we prepare to open our new Makati showroom.

This is both a customer experience and sales role, ideal for someone who enjoys building relationships, guiding clients through important milestones, and helping them find the perfect piece. As one of the first team members in our new showroom, you'll be responsible for creating exceptional client experiences, answering inquiries, conducting consultations, following up on leads, and supporting sales growth. From engagement rings and custom jewelry projects to everyday fine jewelry, you'll play a key role in helping clients make confident purchasing decisions while representing the Pristine Paradigm brand.

Qualifications:

- Female
- Based in Metro Manila
- With 2-5 years of customer service experience
- Preferably Communications or Business related course
- Very good english and communication skills
- Has a good working laptop and internet

Benefits:

- Competitive Salary
- Government Benefits
- HMO Benefits
- Paid Leaves
- Miscellaneous Allowance

How to apply:

Please send the requirements to humanresource@pristineparadigm.com with subject "Customer Experience Application"
- 1x1 photo
- Cover letter
- Resumé
- Video Introduction (google drive link)

As part of your application, please submit a 3-5 minute video answering the following:

1. Briefly introduce yourself and tell us about your background.
2. Why are you interested in joining Pristine Paradigm, and what about this role excites
you?
3. Tell us about a time you delivered exceptional customer service or handled a challenging customer situation. What was the outcome, and what did you learn from the experience?
4. In your opinion, which brand provides outstanding customer service, and what makes their customer experience memorable?
5. Imagine you're assisting a customer who believes that only mined diamonds are "real" diamonds. How would you respectfully educate them while maintaining a positive customer experience?

This video is an opportunity for us to get to know you beyond your resume. We're looking for applicants who communicate clearly, think critically, and genuinely enjoy creating meaningful customer experiences.

We will only contact those who meet our standards for the next steps based on the requirements sent.